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Software Application & Development Project

Type of Decisions
Description
Decision Maker(s)

Project Scope

Work or requests that impact and change the scope of this project.
Changes to the prioritized list of application software features.
Significant project scope changes will be escalated to project sponsors if required.
Leadership Team
Service Owner
Project Manager 
TestingSign-off on testing of database and integration features, user interface and system performance.Service Owner

Technical

Technical issues that arise during the life of the project.

Technical Lead 
Service Support & ManagementChanges to the service management roles & responsibilities matrix (once established)
Support processes for production service.

Leadership Team
Service Management Lead
Service Owner 

FundingProject funding requests such as training, consultants, infrastructure, etc.Sponsor
Project ScheduleMandates that impact the project or project resources. 
Change requests that impact the combination of project scope, resources, deliverables and schedule.  

Leadership Team
Technical Lead
Project Manager
Service Owner
Sponsors 

Pilot Project that required survey participation by all staff within a unit.

Type of Decision
Description
Decision Maker(s)
Survey content update & changesContent updates & changes as surveys are being developed and used.This could include changes to content once surveys are active.Project Team
Survey selectionIdentify survey respondents for short & long-version surveysUnit Technical Contact
Non-respondersInitiate follow-up with survey participants who have not responded in the predetermined timeframe.Unit Technical Contact
Non-respondersAddressing situations where survey participant will not complete the survey.Unit Administrative Contact
Infrastructure / SystemAddress general infrastructure, system, application, questions and scheduling activities and/or problems that may arise.Project Team
FundingReview and decide on funding requests.Unit Business Contact
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